FAQ

Have a Question?

Contact us! We built this platform on user feedback and we value your opinion!

Get it Answered!

General Questions

You can publish recipes via the web app. In the Recipes screen you use the "make recipe public" button to start the review process. Once your recipe has approved you will see it in the recipes section of the public website.

Recipes can be imported from any supported sites. You can import recipes from the mobile apps, web app or using our new chrome extension in your browser. We are always adding new sites so if you have a site suggestion or you are having problems with site, feel free to contact support with the URL!

The free version of FoodPlanner includes most of the features of the PRO version, but the app contains ads. The ads help to pay for the server costs and development fees associated with building the app. Support our development team by purchasing the PRO version and helping us make FoodPlanner even better! Check out the Go Pro page for a list of features restricted to the PRO version.

You will need to create a family group in order to invite other members of your family. Only Pro users can create family groups. If you are not a PRO user you can join a family group but you cannot create or manage a family group. Please upgrade to pro to enable these features!

You can find help in our online help wiki. You can access it via a mobile browser or desktop. http://help.foodplannerapp.com

Recipes are individually reviewed and approved. It can sometimes take up to a week for a recipe to be reviewed by a human and approved. Please check your notifications tab for updates on public recipes status.

FoodPlanner is available for iOS, Android, Amazon and Online! You can sync across all platforms!

You will need to purchase at least 1 PRO version. This user will be administrator of the family group. This user will have no ads on any devices or online. All other users can use the FREE version of the app to join the family group. These users will have ads in the app that can be removed by going PRO

Yes! Using FoodPlanner will allow you to share all your recipes with friends and family! Share recipes directly with other FoodPlanner users or post recipes to social media including Facebook, Twitter and Pinterest!